Return Policy

At LosReyes, every product reflects our commitment to exceptional quality and precision. Each order is carefully prepared, inspected, and fulfilled with intention.

All Sales Are Final

All purchases are final. Once an order is placed, it enters immediate processing and cannot be modified, canceled, or returned.

Returns and exchanges are not accepted unless an item arrives damaged or defective. We recommend reviewing your order in full before completing your purchase.

Damaged or Defective Items

In the rare event that your item arrives damaged or defective, we’re here to make it right.

To initiate a claim, contact us at support@shoplosreyes.com within 48 hours of delivery. Please include:
• Your order number
• A clear photo of the item
• A brief description of the issue

Our team will assess the issue with care and guide you through the next steps.

Support That Meets the Standard

If you have any questions, our team is here to help.
📧 support@shoplosreyes.com
⏱ Response time: typically within 1–2 business days

Thank you for choosing LosReyes. Your trust means everything—and we’re here to ensure your experience reflects that.