Hi, it’s Dominik – Founder of LosReyes.
When we started this journey just 2 years ago, it wasn’t a grand plan. It was just a small budget and a big dream to make something different. We wanted to create sunglasses that kids and young athletes could actually afford while still looking stylish and feeling confident.
It started simple – a few pairs of sunglasses and a lot of passion. We didn’t have a huge team or endless resources. But we believed in what we were doing and the vision we had.
And now you’re here.
You see, when Tyreek Hill and Max Clark joined us, it wasn’t just about sunglasses; it was about a vision that resonated with them. It was about more than a product – it was a feeling, a statement for young athletes to wear something that says, "I’m ready to take on anything."
We’ve put everything we’ve got into this brand from our own pockets. We’re learning and growing every day, and the fact that you’re here – whether you’ve just discovered LosReyes or you’ve been with us from the beginning – means the world to us.
We’re building this brand together. Your feedback, your ideas, your experiences – they’re the fuel that keeps LosReyes moving forward. And just like the young athletes we design these shades for, we’re constantly pushing to be better, stronger, and more impactful.
If you ever have suggestions or run into issues, reach out. Our ears are always open. We’re in this together, and we’re here to build something real, with you.
Thank you for being a part of this journey. Your support isn’t just appreciated – it’s what keeps us going.
If your product arrives damaged or defective in some way we offer a hassle-free replacement.Here’s how:
- Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged).
- Attach your photos to an email and send them to losreyesapparel@gmail.com Please include your ORDER NUMBER, FULL NAME and brief description.
- You will receive an email within 48 hours confirming that your damaged replacement will be processed.
- If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on the claim and automatically send out your replacement
We ship all orders out of our east coast based shipping fulfillment center 1-2 business days after your order is placed.
Economy Shipping: 5-8 Business Days
Standard Shipping: 3-4 Business Days
Note: It can take some carriers up to 24 – 48 hours for the carriers to update their system, so please allow 2 to 3 working days for the tracking information to shown!
For further assistance, please contact our Customer Service at losreyesapparel@gmail.com
IMPORTANT: We are not responsible if a package is undelivered because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at losreyesapparel@gmail.com within 24h.
We respond to all tickets in 24 hours with the exception of weekends which will be returned the following business day.
Your order will be delivered in our poly mailer or box.
INTERNATIONAL BUYERS ARE RESPONSIBLE FOR ALL CUSTOMS & DUTIES.
All sales are final. We do not accept returns or exchanges unless the item is faulty.
We accept all major credit cards and PayPal for secure and convenient transactions.
Yes! Join our email list to get 20% off your first order.
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