Your Order, Tracked.
The moment your order leaves our facility, you’ll receive a tracking number straight to your inbox. Most carriers update their systems within 24 to 48 hours—if tracking doesn’t appear immediately, it’s on the way.
We recommend allowing 2–3 business days for tracking activity to reflect accurately.
Precision in Shipping
Every detail matters. To ensure smooth delivery, please confirm your shipping information during checkout. Orders with incorrect or incomplete addresses may experience delays or failed delivery.
If you spot an error after placing your order, notify us within 24 hours at support@shoplosreyes.com. Our team will make every effort to correct it before your order ships.
We're Here for You
Questions? Concerns? Just need a quick update?
Our support team is ready to help—reach out anytime at support@shoplosreyes.com. We’ve got you.