Cancellation Policy

All orders are final once placed and immediately prepared for fulfillment. As a result, we are unable to accommodate cancellations, edits, or changes after checkout.

We encourage you to review your order details carefully prior to completing your purchase.

Please note: We do not offer returns or exchanges unless an item arrives damaged or defective. In the rare event that this occurs, our team is here to help—contact us at support@shoplosreyes.com, and we’ll make it right.